Privacy Policy

NOURIISHQUE Privacy Policy

Introduction

NOURIISHQUE (ABN 86 682 582 378) ("we", "us", or "our") respects your privacy and values the relationship we have with you. This Privacy Policy explains:

  • The types of personal information we collect about you.
  • How we collect, use, and share your information.
  • Your choices regarding our use of your information.
  • How we protect your information.
  • Your rights to access and update your information.

Information We Collect

We only collect information necessary for our functions or activities. We may collect information from various sources, including:

  • Our website, social media platforms, and mobile applications.
  • Automated means like cookies, web beacons, and web server logs.

Information You Provide

You may choose to provide personal information in several ways, such as:

  • Contact information (name, address, email, phone number)
  • Age, date of birth, and gender
  • Username and password
  • Payment information
  • Skincare concerns
  • Contact information for friends or referrals
  • Content you provide (photos, videos, reviews)
  • Information from social networks or mobile applications (name, profile picture, likes, location)

Information We Collect by Automated Means

When you visit our site or use our apps, we collect certain information by automated means, including:

  • How you use our website and apps.
  • Products you purchased and purchase history.
  • Interests and preferences you tell us or we infer from your activity.

We use cookies, web server logs, and web beacons to collect this information.

  • Cookies are small files stored on your device to remember your preferences.
  • Web server logs record information about your device and browsing activity.
  • Web beacons are tiny graphics that track website activity.

You can control cookies through your browser settings.

  • Third-Party Web Analytics Services: We may use services like Google Analytics to analyze website usage.
  • Targeted Advertising: We may work with advertising networks to deliver personalized ads based on your interests.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Completing your purchase transactions.
  • Sending you promotional materials or communications.
  • Providing services to you.
  • Processing your payments.
  • Creating and managing your online account.
  • Responding to your inquiries.
  • Administering your participation in special events, contests, etc.
  • Operating and communicating with you about our social networking or mobile applications.
  • Operating, evaluating, and improving our business.
  • Complying with legal requirements and industry standards.

We will obtain your specific consent before using your information for other purposes.

Information we share by automated means

We do not sell or disclose your personal information except as described here. We may share your information with:  

  • Service providers who help us operate our business.
  • Third parties as required by law or court order.
  • To investigate suspected unlawful activity.
  • To protect the safety of any individual.
  • In connection with a business transfer. 

for example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights and Choices

You have the right to:

  • Access and update your personal information.
  • Opt out of receiving marketing communications from us.  
  • Withdraw your consent to our use of your information.

You can opt out of marketing emails by clicking the unsubscribe link or contacting us at hello@nouriishque.com.au

For postal mail, follow the instructions in the promotion or contact us.

To manage your app permissions, follow your social network or mobile device instructions.

Updating Your Information

You can visit our website and log in to manage your personal information and keep it accurate.

Data Transfers

Your information may be stored in India and Australia and accessed by third-party service providers in these locations. We have safeguards to ensure your information is protected.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information

Information Quality

We take steps to ensure your information is accurate and up-to-date.

Security

We use appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.  

Links to Other Websites

Our website may contain links to other websites with their own privacy policies. We recommend reviewing their policies.  

Mobile Terms of Service

The Nouriishque mobile message service (the "Service") is operated by Nouriishque (“Nouriishque”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Nouriishque’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Nouriishque through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Nouriishque. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Nouriishque or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Nouriishque mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Nouriishque or email at hello@nouriishque.com.au

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Updates to Our Privacy Policy

We may update our Privacy Policy periodically. We will post a notice on our website to notify you of significant changes.

Complaints

If you have concerns about how we handle your information, please contact us. We will investigate your complaint and respond with our findings and proposed actions. You can also contact the Office of the Information Commissioner.

How to Contact Us

If you have any questions or comments about this Privacy Policy, please contact us by email on hello@nouriishque.com.au